Privacy Policy
Last updated: September 19, 2026
Ace Negotiator Services (“we,” “us,” or “our”) provides car-buying and dealership negotiation services. This Privacy Policy explains how we handle information you share with us and information related to your vehicle purchase.
1. Our commitment to privacy
We treat your personal information as private. We do not sell your personal information. We use it only to provide our negotiation service, communicate with you about your matter, and operate our business in a reasonable way.
2. Information we may collect
Depending on how you work with us, we may collect:
- Contact details (such as name, phone number, and email address)
- Vehicle preferences and purchase goals
- Information needed to negotiate on your behalf (budget range, financing interest, trade-in details you choose to share, and similar)
- Communications between you and Ace Negotiator Services
- Dealership communications and documents related to your transaction (offers, quotes, contracts, add-ons, and similar)
- Basic website or form submission data when you contact us online
The site records IP address, browser type, device type, approximate location, the page viewed, and how long that page stayed open, for site operations.
3. How we use information
We use your information to:
- Provide negotiation and car-buying assistance
- Contact dealerships and related parties on your behalf when you engage our service
- Keep you updated on offers, status, and next steps
- Respond to questions and support requests
- Maintain records of the work we perform for you
- Improve our service and meet legal or accounting obligations
4. Your access to dealership-related details
For the transaction you hire us for, details of interactions with the car dealership that relate to your deal are available to you as the customer. That includes offers, pricing discussions, and related documents connected to your purchase or negotiation, so you can see what happened on your transaction.
We keep those materials private from people who are not part of providing your service, except when you ask us to share them or when disclosure is required by law.
5. Sharing of information
We may share information only as needed to serve you, including:
- With dealerships and related sellers when negotiating your vehicle purchase (limited to what is needed for that deal)
- With service providers who help us operate (for example, email or form delivery tools), under an expectation they protect the information
- When required by law, court order, or to protect rights, safety, or security
- With your direction or consent
We do not sell customer lists or personal information to marketers.
6. How we protect information
We take reasonable steps to protect personal information against unauthorized access, use, or disclosure. No method of transmission or storage is 100% secure, but we work to keep customer information confidential.
7. Retention
We keep records related to your engagement for as long as needed to provide the service, handle follow-up questions, meet legal or bookkeeping requirements, and resolve disputes. When information is no longer needed, we delete or de-identify it when practical.
8. Your choices
You may ask us to update your contact details, or request a copy of dealership-related materials for your transaction. You may also ask questions about how we handle your information by contacting us using the details below.
9. Children’s privacy
Our services are intended for adults engaged in vehicle purchasing. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of our site or services after an update means you accept the revised policy.
11. Contact
Questions about privacy or your transaction records:
- Ace Negotiator Services
- Phone:
- Email: Mike@aceneg.com
- Website: aceneg.com